Cashier/Host
Mito Bayside Mito Bayside Bayside, NY Bayside, NY Part-time Full-time Part-time Full-time From $18 an hour From $18 an hour 4 days ago 4 days ago 4 days ago Our restaurant is hiring a Cashier/Host to work with our staff to ensure our customer's dining experience is second to none.
Job Description:
Customer Service:
Greeting customers in a friendly and professional manner, providing excellent customer service throughout their dining experience, and addressing any inquiries or concerns they may have.
Order Processing:
Taking customer orders, ensuring accuracy, and entering them into the point-of-sale (POS) system.
This may include handling both dine-in and takeout orders.
Payment Processing:
Accepting payments from customers, which can include cash, credit/debit cards, mobile payments, and vouchers.
Accurately processing transactions and providing appropriate change or receipts.
Menu Knowledge:
Familiarity with the restaurant's menu items, daily specials, and promotions to assist customers in making informed decisions.
Upselling:
Suggesting additional items or upgrades to customers, such as desserts, appetizers, or beverages, to increase sales and enhance the customer's dining experience.
Maintaining Cleanliness:
Keeping the cashier station and surrounding areas clean and organized to ensure a tidy and efficient workspace.
Collaboration:
Coordinating with the kitchen and waitstaff to ensure timely and accurate order delivery.
Handling Customer Issues:
Resolving customer complaints or issues in a polite and efficient manner or escalating them to the manager, if necessary.
Accounting and Reporting:
Recording sales transactions accurately and preparing daily or shift-end reports for the restaurant management.
Cash Management:
Ensuring the cash register is balanced and that all payments received match the records.
Compliance and Security:
Adhering to restaurant policies and procedures, including security measures for handling cash and ensuring PCI compliance when processing card payments.
Shift Opening/Closing:
Preparing the cash register and POS system at the start of the shift and performing closing duties, such as reconciling sales, counting cash, and securing the cashier station.
Cross-Training:
Some restaurants may require cashiers to assist in other areas, such as serving food or bussing tables during peak times.
Maintaining a Positive Image:
Representing the restaurant in a professional manner and upholding its values to create a positive and welcoming environment for customers.
Job Qualifications Job Qualifications High volume customer/guest service experience preferred.
Consistency, Reliability and a Positive Attitude High Energy, showing excitement and enthusiasm Outstanding communication and interpersonal skills both in person and on the phone.
Values Teamwork and Providing the Highest Level of Customer Service.
Job Types:
Full-time, Part-time Pay:
From $18.
00 per hour
Benefits:
Employee discount Flexible schedule Shift:
Day shift Morning shift Night shift Weekly day range:
Every weekend Monday to Friday Weekends as needed
Experience:
Restaurant
Experience:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Customer Service:
Greeting customers in a friendly and professional manner, providing excellent customer service throughout their dining experience, and addressing any inquiries or concerns they may have.
Order Processing:
Taking customer orders, ensuring accuracy, and entering them into the point-of-sale (POS) system.
This may include handling both dine-in and takeout orders.
Payment Processing:
Accepting payments from customers, which can include cash, credit/debit cards, mobile payments, and vouchers.
Accurately processing transactions and providing appropriate change or receipts.
Menu Knowledge:
Familiarity with the restaurant's menu items, daily specials, and promotions to assist customers in making informed decisions.
Upselling:
Suggesting additional items or upgrades to customers, such as desserts, appetizers, or beverages, to increase sales and enhance the customer's dining experience.
Maintaining Cleanliness:
Keeping the cashier station and surrounding areas clean and organized to ensure a tidy and efficient workspace.
Collaboration:
Coordinating with the kitchen and waitstaff to ensure timely and accurate order delivery.
Handling Customer Issues:
Resolving customer complaints or issues in a polite and efficient manner or escalating them to the manager, if necessary.
Accounting and Reporting:
Recording sales transactions accurately and preparing daily or shift-end reports for the restaurant management.
Cash Management:
Ensuring the cash register is balanced and that all payments received match the records.
Compliance and Security:
Adhering to restaurant policies and procedures, including security measures for handling cash and ensuring PCI compliance when processing card payments.
Shift Opening/Closing:
Preparing the cash register and POS system at the start of the shift and performing closing duties, such as reconciling sales, counting cash, and securing the cashier station.
Cross-Training:
Some restaurants may require cashiers to assist in other areas, such as serving food or bussing tables during peak times.
Maintaining a Positive Image:
Representing the restaurant in a professional manner and upholding its values to create a positive and welcoming environment for customers.
Job Qualifications Job Qualifications High volume customer/guest service experience preferred.
Consistency, Reliability and a Positive Attitude High Energy, showing excitement and enthusiasm Outstanding communication and interpersonal skills both in person and on the phone.
Values Teamwork and Providing the Highest Level of Customer Service.
Job Types:
Full-time, Part-time Pay:
From $18.
00 per hour
Benefits:
Employee discount Flexible schedule Shift:
Day shift Morning shift Night shift Weekly day range:
Every weekend Monday to Friday Weekends as needed
Experience:
Restaurant
Experience:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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